Contents
Preface?ix
Key Features?x
Rationale?x
Course Applications?xi
Acknowledgments?xiii
PART I: FOUNDATIONS?1
1.??Scientific Inquiry?3
Content Review?5
Activities and Applications?6
2.??Qualitative and Quantitative Research?7
Illustrations From Practice?10
Content Review?10
Activities and Applications?10
PART II: STAGES OF DOING CASE STUDY RESEARCH?13
3.??Setting the Stage?15
What Has Been Studied Using Case Study Research??16
Illustrations From Practice?32
Content Review?34
Activities and Applications?34
4.??Determining What We Know?35
How to Do a Literature Review?37
Illustrations From Practice?39
Content Review?41
Activities and Applications?41
5.??Selecting a Design?42
Relations Between Design and Method?45
Illustrations From Practice?46
Content Review?50
Activities and Applications?51
6.??Gathering Information From Interviews?52
Illustration From Practice?54
Content Review?58
Activities and Applications?58
7.??Gathering Information From Observations?59
Design Illustrations?60
Illustrations From Practice?60
Content Review?62
Activities and Applications?62
8.??Gathering Information From Documents?63
Authenticity of Documents?64
Questions to Answer When Gathering Information From Documents?65
Illustrations From Practice?66
Content Review?67
Activities and Applications?67
9.??Summarizing and Interpreting the Information?68
Design illustration: Thinking About Method?69
Illustrations From Practice?70
Content Review?71
Activities and Applications?72
10.??Reporting Findings?73
How to Synthesize Findings?74
Design Illustration?75
Content Review?76
Activities and Applications?76
11.??Confirming Case Study Findings?77
Illustrations From Practice?78
Content Review?79
Activities and Applications?79
PART III: PUTTING IT ALL TOGETHER?81
12.??Preparing Proposals for Case Study Research?83
Introduction?83
Review of Literature?84
Method?84
Supporting Materials?85
Frequently Asked Questions About Research Proposals?85
Content Review?89
Activities and Applications?89
13.??Disseminating Case Study Research?90
Introduction?91
Method?91
Results?92
Discussion?92
Content Review?93
Activities and Applications for Prospective Researchers?93
Resources?93
Epilogue?95
Glossary?97
References?101
Annotated Bibliography?107
Other Resources?115
Index?117
About the Authors?129
