Introduction, Jacki Pritchard, Freelance Trainer, Consultant, Researcher. Part 1: Britain. 1. Lessons learnt in working with elder abuse in the last decade, Jacki Pritchard, Freelance Trainer, Consultant, Researcher. 2. Developing policy and a training strategy in Berkshire: the results of practice, Charlotte Salvesen and David Jeffreys, Slough Social Services. 3. Developing a policy on abuse in residential and nursing homes, Jane Lawson, Hampshire County Council. Abuse in a safe environment, Janice Griffin, Sheffield Inspection and Registration Unit. 5. Elder abuse: the clinical reality, Alan J. Anderson, The Central Sheffield University Hospitals. 6. `It is better to talk of bulls than be in the bull ring': elder abuse - a police perspective, D.I. Brenda Fearns, Merseyside Police. 7. Social work and elder abuse: practitioners' perspectives from Scotland, Cherry Rowlings, University of Stirling. 8. Good practice: victims' perspectives, Jacki Pritchard, Freelance Trainer, Consultant, Researcher 9. Bringing rights home: back to beautiful Swansea anyway! Aled Griffiths, University of Wales. 10. The differences betweeen child protection and elder protection: the role of the local authority solicitor, Simon Leslie, Berkshire Joint Social Services Legal Team. 11. The protection of people without mental capacity, Penny Letts, The Law Society. Part 2: Canada 12. Elder abuse: the Canadian experience 1980 - 1998, Rachel Aber-Schlesinger, University of York and Ben Schlesinger, University of Toronto.13. From powerlessness to empowerment, Daphne Nahmiash, Laval University. 14. Financial abuse of seniors: a growing concern, Carol Ward-Hall, B.C. Coalition to Eliminate Abuse of Seniors. The role of alcohol in elder abuse cases, Denise Bradshaw and Charmaine Spencer, Seniors Well Aware Program. 16. The dynamics of senior mistreatment and the options for intervention, Maxine Lithwick, CLSC Rene Cassin/UISGQ. 17. Innovative interventions when seniors are abused, Myrna Reis, McGill and Concordia Universities. 18. Abuse prevention in long-term care, Jacqueline Senning, CHARA Health Care Society. 19. A community response to abuse to seniors, Pearl McKenzie, Consultant and Seniors' Advocate. 20. Police service to seniors, Wayne K. Hill, Calgary Police. 21. Support groups: a chance at human connection for abused older adults, Elizabeth Podnieks, Ryerson Polytechnic University. 22. Planning a shelter for abused seniors, Grant Allen and Ellen Hansell, Kerby Centre. Index.