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Answer the Call
Virtual Migration in Indian Call Centers
Price:
CA$38.99
ISBN: 9780816689392
Pub Date: December 2013
Imprint: University of Minnesota Press
Drawing from interviews with agents, trainers, managers, and CEOs at call centers in Bangalore and Mumbai, Answer the Call shows that workers in call centers are not quite in India or America but rather in a state of "virtual migration." Encouraged to steep themselves in American culture, the agents come to internalize and perform Americanness for Americans-and each other.
Power Lines
On the Subject of Feminist Alliances
Price:
CA$133.95
ISBN: 9780822343011
Pub Date: September 2008
Imprint: Duke University Press
Like the complex systems of man-made power lines that transmit electricity and connect people and places, feminist alliances are elaborate networks that have the potential to provide access to institutional...
Power Lines
On the Subject of Feminist Alliances
Price:
CA$36.95
ISBN: 9780822343172
Pub Date: September 2008
Imprint: Duke University Press
Like the complex systems of man-made power lines that transmit electricity and connect people and places, feminist alliances are elaborate networks that have the potential to provide access to institutional...

Answer the Call
Virtual Migration in Indian Call Centers
CA$38.99
ISBN: 9780816689392
Pub Date: December 2013
Imprint: University of Minnesota Press
Drawing from interviews with agents, trainers, managers, and CEOs at call centers in Bangalore and Mumbai, Answer the Call shows that workers in call centers are not quite in India or America but rather in a state of "virtual migration." Encouraged to steep themselves in American culture, the agents come to internalize and perform Americanness for Americans-and each other.
Power Lines
On the Subject of Feminist Alliances
CA$133.95
ISBN: 9780822343011
Pub Date: September 2008
Imprint: Duke University Press
Power Lines
On the Subject of Feminist Alliances
CA$36.95
ISBN: 9780822343172
Pub Date: September 2008
Imprint: Duke University Press